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Customer Experience Customer Success Specialist

Kuala Lumpurhybridmid

Posted today · via Workday

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About this role

Meet the Team: The Customer Experience Customer Success Specialist at Splunk is a critical team member responsible for the technical health and success of our customers’ adoption journey. You will bring your deep product knowledge to advise customers on their platform health, providing guidance on Splunk Enterprise and Splunk Cloud adoption and technical procedures to ensure customers remain successful and realize the full value of their investment in Splunk. As a Splunk Customer Experience Customer Success Specialist, you will support our customers on their adoption journey through proactive platform health assessment, advisory and management of customer issues. Your Impacts: Act as point of contact for technical health issues and escalation management for enterprise customers.…

Read the full description on Cisco's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: splunk, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

splunkteams

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