Client Service Product Support Specialist - PMS

Office - Edinburghonsitemid

Posted yesterday · via Workday

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About this role

Job Summary: The CS PMS Specialist provides expert support for Portfolio Management Systems (PMS). This role involves addressing complex client inquiries in EMEA timezone, collaborating with internal teams, and enhancing service delivery to ensure optimal solutions for clients and efficient workflow processes. This role sits as a specialist layer within the CWAN Client Service support structure, complementing the deep technical expertise of our sophisticated client base. Responsibilities: Serve as a technical escalation from CSR inquiries across multiple asset classes and system functionality in the legacy Enfusion architecture, providing in-depth analysis and solutions to complex trading-related issues.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Office - Edinburgh. We weight your proximity and willingness to relocate.

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