Technical Analyst II, Field
Vancouveronsitemid$60K – $85K
Posted today · via Workday
About this role
Technical Analyst II, Field Reporting to the Manager, Technical Operations, the Technical Analyst II, Field will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This role will be based in Vancouver, BC. What You Will Be Working On Perform basic and moderately complex level one and level two troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to desktops, laptops, mobile devices, desk phones, and printers.…
Read the full description on CO_6 Bird Construction Group LP's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Vancouver. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included