CSD Consultant

QLD Brisbane City Areaonsitemid

Posted 6 days ago · via Workday

About this role

You’re Impact As a CSD Consultant you will take inbound calls from new and existing customers and offer them a personal lending solution. You will spend time speaking with customers, asking specific questions and learning about their financial situation in order to identify their lending needs. A high importance needs to be placed on supporting the customers individual needs, adding value to their experience and maintaining exceptional levels of customer service. Other key responsibilities include: You will work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. You will be actively working towards resolving customer enquiries and/or complaints in a prompt, professional and caring manner.…

Read the full description on Commonwealth Bank Of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in QLD Brisbane City Area. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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