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Commonwealth Bank Of Australia

Executive Manager Assisted Channel Experience

Sydney CBD Areaonsitemanager

Posted today · via Workday

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About this role

Lead customer protection, scam defence and financial abuse response across CSN channels, shaping safer outcomes for customers when it matters most. Join a role with visible enterprise impact, trusted stakeholder exposure and the opportunity to strengthen customer confidence at scale. Help shape the future of frontline protection in a business investing in modern channels, AI, service domains and smarter fraud and scam defences. Do Work That Matters This is a senior leadership role accountable for protecting customers from harm, fraud, scams and financial abuse across CSN channels.…

Read the full description on Commonwealth Bank Of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney CBD Area. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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