Quality Analyst
Quezon Cityonsitemid
Posted today · via Workday
About this role
Individual Responsibilities: • Review transactions for accuracy, completeness and adherence to company policies and procedures. Define, quantify and analyze root cause of errors. • Provide input to workflow changes and processing improvements including system enhancements as required. Provide feedback to Managers on trend analysis, monthly reporting, and representative progress. • Communicate processing errors to representatives. • Work with On-the-Job Trainers to discuss processing trends, determine development and training opportunities, and measure the progress and effectiveness of training. • Attend department staff meetings to discuss processing issues and clarification measures.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Quezon City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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