reqspace
Start free trial →
C
ComputechcorporationInformation Technology

Service Desk Lead Technician

San Antonioonsitesenior

Posted 136mo ago · via Smartrecruiters

See if I'm a fit →Tailor my resume for this role →Apply on Smartrecruiters ↗

About this role

Title:Service Desk Lead Location: San Antonio,TX Duration:12 Months Role Description : Point of contact between local end-user / customers and IS. Facilitate the identification of user needs and the deployment of solutions. Maintain relationships with local management and user community to promote customer satisfaction. General Description : Responsible for leading and coordinating the daily IT/IS service management and operational needs of the site. The operational lead coordinates, motivates, service staff (Tech L3, Tech L2) in effective and efficient operations. Monitors customer requests and incidents, to level workload, adjusting assignments to meet priority and KPI targets. Schedule all service work and assignments for technicians.…

Read the full description on Computechcorporation's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in San Antonio. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

More at Computechcorporation

See all open jobs at Computechcorporation →