Customer Service Specialist
Fort Worthonsitemid
Posted today · via Workday
About this role
Location: Calmont Operations Building Department: CBO/Patient Financial Services Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The Customer Service Specialist serves as the first point of contact for handling a high volume of inbound and outbound telephone calls to resolve patient/guarantor billing concerns and inquiries in both hospital and professional billing. Process patient payments, set up payment arrangements and provide customer/patient education when necessary. Position requires a high level of customer service skills to establish and enhance positive relationships with patients, co-workers and others.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Fort Worth. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included