Manager, Client Advocacy
Philadelphiaonsitemanager
Posted 1w ago · via Lever
About this role
The Manager, Client Advocacy is responsible for delivering exceptional client experience by serving as the primary point of contact and trusted advisor for key clients. This role ensures client needs are understood, issues are resolved promptly, and satisfaction with products and services is consistently high. In addition, the Manager, Client Advocacy leads a team of Client Advocate professionals, overseeing daily operations, mentoring staff, and driving continuous improvement in client engagement, retention, and overall service excellence.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Philadelphia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included