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Cross Border TalentsBPO_LIS4

Dutch with French Scheduling Specialist

Lisbononsitemid

Posted 62mo ago · via Workable

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About this role

As a TSOS Scheduling Specialist, you will be supporting our Dutch + French speaking stakeholders’ Service Provider network, ensuring that their service coordination is functioning at optimal levels. The ideal candidate will be a self-starter with excellent communication and negotiation skills, someone who is highly attentive to all stakeholder requests and able to prioritize client driven tasks. Responsibilities  Monitor and balance our clients’ call activity and the workload of external Service Providers, utilizing internal stakeholder databases.  Identify barriers that limit the working capacity of external Service Providers and communicate with field management to implement fixes to service issues, lowering the optimization of workload efficiency and call queue management.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lisbon. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included
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