Customer Success Manager

Spain - La Marina; Spain - La Zenia; Spain - Quesada; Spain - Valenciaonsitemanager

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About this role

About the Role The Customer Success Manager (CSM) is responsible for driving ongoing platform adoption, transaction volume, and long-term engagement across an assigned portfolio of existing Referral Partners and Agencies (RPAs). The role focuses on deepening relationships post-sale, embedding the Redpin platform into daily partner workflows, and turning initial account activations into active, recurring transaction habits. This is a commercially minded, analytical CSM role sitting at the intersection of account management, transaction operations, and data-driven client strategy. You will work closely with existing RPAs to unlock platform usage, resolve completion bottlenecks, and identify organic expansion opportunities while collaborating with Sales, Product, and Operations.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Spain - La Marina; Spain - La Zenia; Spain - Quesada; Spain - Valencia. We weight your proximity and willingness to relocate.

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