Technical Operations Manager
Americas Remoteremotemanager
via Greenhouse
About this role
About Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Bill Miksich, VP of Operations at Customer.io, and I'm looking for a Technical Operations Manager to join our Strat Ops team.
You'll work alongside our existing Tech Ops Manager, to build, maintain, and scale the internal systems that keep the company running.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: typescript, python, go, node.js, rest…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
typescriptpythongonode.jsrestgcpclaudelinearnotionslackteamszoomoktasoc 2iso 27001gdpr