D
Daniels SharpsmartOperations - Customer Service

Customer Service Lead

West Palm Beachonsitesenior

Posted today · via Lever

About this role

To support our growing customer base and strengthen our customer service leadership capacity, we are looking for a customer service lead to join our team. This role will be pivotal in supporting our customer service manager and broader leadership team to refine improved business processes, strengthen reporting and drive initiatives that will enhance our customers’ experience with us, as well as taking ownership of customer issue resolution and mentoring and developing colleagues in their skills and responsibilities.…

Read the full description on Daniels Sharpsmart's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in West Palm Beach. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

More at Daniels Sharpsmart

See all open jobs at Daniels Sharpsmart