Service Desk Analyst
Chicagoonsitemid
Posted today · via Lever
About this role
JOB SUMMARY
We are looking for an IT Operations Engineer to join our help desk team which is the face of the overall IT organization. Responsibilities:
· Frontline technical support including documenting, troubleshooting, resolving and prioritizing incoming help desk requests
· Providing end users with technical support of company computers, applications, printers, telephones, and other related technologies.
Primary Responsibilities:
· Primary contact to resolve hardware/software/network problems reported to the Help Desk by phone, e-mail, or in person.
· Provide support of Microsoft productivity applications and operating systems as well as other business applications.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chicago. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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