DatadogSupport Engineering

Manager 2, Technical Escalations Engineering

Sydneyonsitemanager$46K – $183K

via Greenhouse

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About this role

At Datadog, we don’t just support our products, we master them. As Datadog’s in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world’s most innovative startups to the largest enterprises, to harness the full power of Datadog’s platform, ensuring their growth, reliability, and performance. Through deep technical expertise, relentless problem-solving, and exceptional customer engagement, we educate, guide, and troubleshoot, delivering high-impact solutions that shape the customer experience. Whether through hands-on technical call, in-depth fact findings meeting, or complex investigations, we set the gold standard for technical excellence and customer advocacy.…

Read the full description on Datadog's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: datadog, teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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