Back Office Supervisor
Mumbaionsite
Posted 2w ago · via Workable
About this role
Job Title: Back Office Supervisor Location: Thane Shift: Rotational Shifts Working Days: 5 Days a Week (2 Days Off) Job Summary: Back Office Supervisor We are seeking a proactive and experienced Team Leader / Back Office Supervisor to oversee daily operations, manage a dynamic team, and ensure seamless service delivery. The ideal candidate will have strong leadership, reporting, and client-handling skills, with experience in managing rosters and rotational shifts. Key Responsibilities: Back Office Supervisor Team Management: Supervise, mentor, and motivate a team to achieve performance targets and service level agreements (SLAs). Client Handling: Serve as the primary point of contact for client communication and issue resolution, ensuring high levels of client satisfaction.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mumbai. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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