Bilingual CSR

Chihuahuaonsite

Posted 11mo ago · via Workable

About this role

DATAMARK, Inc. is currently hiring for the position of Bilingual Customer Service Representative (CSR). In this role, the Bilingual CSR will be responsible for handling customer inquiries, providing product or service information, and resolving customer issues or complaints. The Bilingual CSR will communicate effectively in both English and Spanish to assist bilingual customers. The Bilingual CSR will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed. The Bilingual CSR will ensure a positive customer experience and strive to achieve customer satisfaction.…

Read the full description on Datamark, Inc.'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chihuahua. We weight your proximity and willingness to relocate.

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