Bilingual Quality Analyst Contact Center
Ciudad Juárezonsitemid
Posted 2mo ago · via Workable
About this role
DATAMARK, Inc. is looking for a dedicated and detail-oriented QA Analyst for Contact Center to join our quality assurance team. As a prominent provider of business process outsourcing solutions, we are committed to ensuring that our services meet the highest standards of quality. The QA Analyst will play a vital role in assessing and improving our processes, products, and services to ensure customer satisfaction. In this position, the QA Analyst will be responsible for analyzing requirements, creating and executing test plans, identifying defects, and ensuring that deliverables meet specified quality standards. The ideal candidate will have strong analytical skills, a keen eye for detail, and a deep understanding of QA methodologies and tools.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Ciudad Juárez. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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