Customer Success Associate

See yourself at Dataminr As part of our Customer Success team, you would serve as the platform expert and ensure value optimization for a portfolio of accounts. You will rely on scaled and strategic engagement techniques to support a diverse user base and interface with key stakeholders to align on business goals & objectives. You have experience managing complex software solutions, multiple client stakeholders, and proactive account strategy. You leverage your consultative skills to identify customer needs to build long-term solutions that ensure strong retention outcomes along with opportunistic growth opportunities. You're able to prepare sales proposals, forecasts and account planning while leveraging consultative skills to build long-term solutions for Corporate Security customers.…