ServiceNow Production Support Manager

Birmingham 5 Brindley Placeonsitemanager

Posted yesterday · via Workday

About this role

Job Description: Job Title ServiceNow Production Support Manager Location Birmingham Corporate Title Director You will join Deutsche Bank as a ServiceNow Production Support Manager, working with a collaborative and global PlatformNow team to support a mission-critical ServiceNow platform used across the organisation. In this role, you will help maintain platform stability, availability, and service quality, while supporting teams and stakeholders to resolve issues and improve service outcomes. You will connect closely with engineering, operations, and business teams to enhance automation, strengthen platform performance, and support reliable service delivery in a regulated environment.…

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reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Birmingham 5 Brindley Place. We weight your proximity and willingness to relocate.

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