Senior Customer Success Manager, Enterprise
New York Cityonsitemanager$100K – $120K
via Greenhouse
About this role
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City!
As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities.
What you’ll do:
Ensure the retention, growth, and satisfaction of a portfolio of customer accounts
Work with the Implementation Manager during implementation to understand customer’s success criteria and system configuration
Partner with customers to build out a customer journey to help them reach their business goals
Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, spark, asana, teams, salesforce…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlsparkasanateamssalesforcegong
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