Technical Services Engineer

BostonRemote (US)mid$90K – $110K

Posted 1w ago · via Recruitee

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About this role

Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes. Requirements Essential Duties and Responsibilities · Project coordination and task ownership while serving as the primary point of contact for customer communication and issue resolution. · Serve as the primary implementation resource for client projects from kick-off through completion · Second-level support for healthcare IT systems, including troubleshooting and resolving escalated technical issues.…

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reqspace match rubric

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Skills match

For this role: rest, emr, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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