Customer Intelligence Manager

manager

via Ashby

About this role

We tackle complex, high-impact problems across a fast-moving marketplace. We move quickly, test ideas, and make decisions with clarity and transparency. Our work spans predicting demand, shaping customer behaviour, and helping partners grow as the market evolves. The scope is broad, and the impact is real. The Role We’re hiring a Customer Intelligence Manager to support our Strategy & Operations (S&O) organisation. This is a research and insights role focused on driving business decisions. You’ll identify where to play, how to win, and what to prioritise - grounded in a deep understanding of customer behaviour across markets. You will also help scale how insight is generated and used: - Apply AI and agentic workflows to increase speed and depth of insight…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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