L2 Technical Support Analyst

Punehybridmid

Posted 1mo ago · via Recruitee

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About this role

We are looking for a technically strong and detail‑oriented L2 Technical Support Analyst to join our product organisation. You will play a key role in supporting clients of the inSPire platform , our end‑to‑end solution that enables structured products issuers to automate and streamline their issuance processes and be the primary technical bridge between our L1 support desk and our L3 Engineering team. This role sits within the product team, working closely with Business Analysts, Product Managers, and Engineering (L3) and is co-located with our testing automation team. This is not a "script-based" support role. You will dive deep into the platform’s architecture, investigate complex data issues, and navigate our codebase to identify the root cause of escalations.…

Read the full description on Delta Capita's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: javascript, python, go, sql, jira…

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Pune. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptpythongosqljirateams

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