OSA Support Technician

US-Ohio-Home Officeonsite

Posted 1w ago · via Workday

About this role

Job OSA Support Technician Description OSA Support Technician SUMMARY The Customer Support Technician provides technical support for our client and theater exhibitor partners to ensure sites and their cinema screens have the required content and playlists to deliver advertising campaigns and other ‘pre-show’ content to movie theater patrons. RESPONSIBILITIES In a team environment perform monitoring of site systems and perform technical troubleshooting to ensure content is played as scheduled. Develop understanding and use of site hardware and associated server and screen player software components. Contribute to knowledgebase and troubleshooting processes, training, and maintain documentation of standard operating procedures. Manage end-to-end incident resolution and repair transactions.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in US-Ohio-Home Office. We weight your proximity and willingness to relocate.

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