Hospitality Customer Service – Hotel Reservations (Remote)

New Yorkonsite

Posted today · via Lever

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About this role

Hospitality Customer Service – Hotel Reservations (Remote) Remote (U.S.-Based) About the Role: Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Key Responsibilities: Assist clients in selecting and booking hotels Share accurate details on amenities, pricing, and availability Manage and update reservation details Communicate promptly and professionally via phone, email, or messaging Qualifications: Strong communication and customer service skills Professional, detail-oriented, and self-motivated Basic computer skills and reliable internet connection Hospitality or customer service experience is a plus…

Read the full description on Destinationknot's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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