Capacity Operations & Vendor Performance, Senior Manager

Remote USARemote (US)manager$110K$130K

Posted 6 days ago · via Workday

About this role

Job Description A bit about this role: You'll be part of Devoted Health's Member Experience Operations organization, partnering across Operations, Workforce Management, Recruiting, Training, Quality, Data, and Vendor teams to help our Guide organization scale smarter. This role is responsible for translating capacity and staffing decisions into operational reality by bringing together flex staffing, staff augmentation, vendor performance, and cross-functional launch planning into a single, coordinated operating model. This is a high-impact Senior Manager role for a seasoned operator who can bring structure to complex, high-scale execution.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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