Customer Success Manager (Mid-Market) LATAM
manager
via Ashby
About this role
Customer Success Manager (Mid-Market) LATAM
About Us
The Customer Success team:
Our Customer Success team is looking for a Mid-Market Customer Success
Manager to join our LATAM team and be a part of our mission of accelerating
growth for Shopify brands by turning more one-time shoppers into loyal
customers.
As a Customer Success Manager, you’ll be responsible for managing a high
volume of pooled clients and focusing on those that need your help the most. You
will ensure that clients are continuously seeing the impact that we deliver from
our products and services. You’ll work closely with our Onboarding, Support and
Account Management teams to drive our Net Revenue Retention, by delighting
our customers, demonstrating recurring impact, spotting and mitigating churn…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams