Customer Support Specialist
Bengaluruonsitemid
via Greenhouse
About this role
Position Overview:
We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support
calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction.
Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy
resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff
and users.
The primary attribute we are looking for is excellent customer service with superb communication skills who has a
passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bengaluru. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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