Customer Support Specialist (+Portuguese Speaking)
Galwayonsitemid
via Greenhouse
About this role
Shift Timings: This role will follow an afternoon rotational shift supporting the American market and customers. Start times rotate between 1:00pm, 2:00pm, and 3:00pm. Additional details will be discussed with your recruiter.
Position Overview:
Due to phenomenal growth, we are seeking a Customer Support Specialists to join our team in Galway. The Customer Support Specialist will handle Tier I support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. We are looking for someone with exceptional written and verbal communication skills in English, and advanced to fluent level in Portuguese.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Galway. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Diligentcorporation
- View →Chief of StaffNew York, New York, United States
- View →Business Development Representative IGalway, Ireland
- View →Senior Instructional DesignerBudapest, Hungary
- View →Solution Sales DirectorSingapore, Central, Singapore
- View →Business Development Representative I (French speaking)Galway, Ireland
- View →Accounting Team LeadGalway, Ireland