Customer Support Specialist
Milwaukeeonsitemid
Posted yesterday · via Workday
About this role
Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Customer Support Specialist role, you’ll be the frontline connection to our customers, ensuring seamless interactions through phone, email, and other support channels. You’ll help customers navigate our systems, update data, and optimize their use of our platforms. Your expertise in troubleshooting and resolving issues will drive customer satisfaction and loyalty, while your ability to escalate complex problems ensures smooth operations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Milwaukee. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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