Customer Service and Research Specialist

Phoenixonsitemid$35K$37K

Posted 4w ago · via Workable

About this role

Customer Service and Research Specialist Position Title: Customer Service/Research Specialist Job Location: Phoenix – 85021 Area Employment Type: Full-Time, Onsite Position Overview Customer Service/Research Specialist serve as a consultant supporting the state of Arizona. This position provides customer service and administrative support to individuals applying for or receiving state benefits and services. Working under general supervision, the specialist research and reviews applicant information, updates electronic case records, and verifies documentation using multiple state databases and computer systems.…

Read the full description on Diversified Services Network, Inc.'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Phoenix. We weight your proximity and willingness to relocate.

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