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Doordashmexico111 Support

Customer Experience, Operations Manager

Mexico Cityonsitemanager$15K$17K

via Greenhouse

About this role

About the Team As one of DoorDash’s core Support Operations teams, Live Customer Support Operations is a highly specialized and tactical team, tasked with ensuring that when there are bumps in the last mile, there’s always someone there to help make things right. About the Role As a Manager on our CXI Support Team, you will lead a team of support professionals dedicated to providing best-in-class service for our partners. This role appeals to you because you’re not only a strategic leader but also an operator and problem solver. You will drive the day-to-day operations while aligning your team’s performance to meet and exceed ambitious quality, speed, and efficiency goals in an ever-growing, fast-moving environment.…

Read the full description on Doordashmexico's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Mexico City. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

goteamssalesforce

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