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Duetto ResearchCustomer Success

Application Support Specialist

Singaporeonsitemid

via Greenhouse

About this role

Hotel technology is complex — integrations, data flows, pricing logic, and the real-time demands of a live revenue management platform all create technical challenges that require genuine analytical depth to resolve. As Technical Support Specialist at Duetto, you'll own cases end-to-end: investigating data discrepancies, diagnosing integration issues, identifying software defects, and building the knowledge base that helps customers and colleagues resolve issues faster. It's a role that rewards curiosity, critical thinking, and a genuine understanding of how hotels operate — and it sits at the heart of the customer experience we deliver every day.…

Read the full description on Duetto Research's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, less, xml

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Singapore. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rlessxml

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