Customer Service Representative

USA - OK - TULSAonsitemid

Posted today · via Workday

About this role

Job Description: Business Process Transactions – Annuities We are actively hiring Customer Service Representatives for the Annuities team at DXC! As a Customer Service Representative, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or troubleshooting. Maintain quality service by following policies and procedures and reporting needed changes. Contribute to team effort by accomplishing related job duties and achieve the results needed. The successful candidate will leverage effective listening skills, a high level of empathy, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer experience is exceptional.…

Read the full description on Dxctechnology's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA - OK - TULSA. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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