CareerLink Navigator

PA Cross Center Servicesonsite

Posted yesterday · via Workday

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About this role

Job Description: Position : CareerLink Navigator (Traditional) Classification : Non-Exempt Reporting: Monday – Friday 8:00AM-4:30PM In-Office Salary: $47,000/yr Scope of Position: Provide high-quality customer service experience for incoming calls to the PA CareerLink® Philadelphia toll-free line (call center within a shared space) Respond timely to all emails received to the PA CareerLink® email account Support all customers- employers, partners, job seekers, WIOA participants, EARN participants, youth, C2L-PHL youth, and returning citizens to the appropriate points of contact in the PA CareerLink® system Support customers with navigation of virtual services, including those offered on the PHL Career Portal Essential Functions: Responsible for data tracking of every service provided and u…

Read the full description on Educational Data Systems's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday, outreach

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in PA Cross Center Services. We weight your proximity and willingness to relocate.

Score yourself on this role.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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