EFMCM Element Fleet Management Corporation Mexico

Associate, Driver Assist Rep

MEX Mexico City - Hybridhybridjunior

Posted today · via Workday

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About this role

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. DSC Associates are the voice of Element for drivers and end users. They provide front‑line support for inquiries regarding vehicle deliveries, maintenance, billing, fines, renewals and usage of digital tools. Associates handle cases across multiple channels (phone, email, chat), document them in the case‑management system and ensure timely resolution. They educate drivers on self‑service options and provide empathetic assistance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

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Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in MEX Mexico City - Hybrid. We weight your proximity and willingness to relocate.

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Skills in this role

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