Customer Services Representative
Philippinesremotemid
Posted 1mo ago · via Workable
About this role
Job description: Job Summary We are looking for a Customer Service Representative (CSR) to join our team and provide outstanding support to our clients. As a CSR, you will be the first point of contact for customers, assisting them with inquiries, orders, and product-related questions. The ideal candidate is detail-oriented, customer-focused, and able to multitask in a fast-paced environment. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Assist customers with order placement, tracking, and returns. Provide product information and recommendations based on customer needs. Resolve customer complaints and escalate issues when necessary. Maintain accurate customer records and update internal systems as needed.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, lit, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
golitteams