Customer Success Manager

Londononsitemanager

Posted 1w ago · via Teamtailor

About this role

About The Role: At Enfuce, Customer Success is a strategic commercial function. Our Customer Success Managers are trusted advisors to banks, fintechs and embedded finance companies, helping them launch, scale and optimise payment programmes across Europe. As a Customer Success Manager, you will be responsible for managing a portfolio of customers, building strong relationships with key stakeholders, driving customer satisfaction, supporting programme growth and ensuring customers achieve maximum value from their partnership with Enfuce. This is not a traditional support role. We're looking for someone who can balance relationship management, commercial growth, programme delivery and strategic account planning whilst operating autonomously in a fast-growing fintech environment.…

Read the full description on Enfuce's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

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