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EnsoDataCustomer Success

Customer Success Support Specialist

Madisononsitemid

Posted 3w ago · via Workable

About this role

HI! I'm Montana, the Technical Services Manager at EnsoData! We are looking for a Customer Success Support Specialist who serves as a primary point of contact for customers requiring support with our products and services. This role is focused on professional communication, coordination, and proactive problem-solving. This hybrid position in Madison, WI offers an hourly wage of $25.00 - $26.00 per hour based on experience along with bonus program, stock options, and generous benefits, including paid time off. Our new team member will be polished, organized, responsive, and comfortable communicating with medical professionals including physicians, technologists, and clinical administrators.…

Read the full description on EnsoData's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, rest, jira, confluence, teams…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Madison. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gorestjiraconfluenceteamshubspot

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