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Environmental Resources Management

Customer Success Associate

Cape Townonsitejunior

Posted 1w ago · via Workday

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About this role

Customer Success Operations Associate Location: Cape Town (Hybrid: Office & Remote) Hours: 08:30 – 17:00 Type: Full-time Salary: Let’s have a coffee first ☕ About ERM Libryo ERM Libryo is a technology company that helps organisations understand what the law requires of them, here and now. Our platform goes beyond a traditional legal library by breaking down complex sustainability legislation into clear, actionable insights. Users can intuitively search for answers—even without legal training—and stay up to date with regulatory changes that impact them. We are a fast-growing legaltech company, and this is an opportunity to join a dynamic, purpose-driven team working at the intersection of law, sustainability, and technology.…

Read the full description on Environmental Resources Management's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Cape Town. We weight your proximity and willingness to relocate.

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