Resident Retention Manager
Orange County - Northonsitemanager$73K – $89K
Posted 3 days ago · via Workday
About this role
City Irvine State California Job Location Irvine - Operations Position Type Regular The Renewal Team is an integral part of the Sales Team, functioning as the primary point of contact for residents eligible for lease renewals across the entire portfolio. The Resident Retention Manager leads the renewal team and is responsible for ensuring new leases are dispatched accurately and promptly, managing escalations, and delivering insightful reports to leadership. Additionally, they oversee deviation approvals, provides training and coaching to team members, and maintains a high standard of customer service for both residents and colleagues. This position reports directly to the Senior Manager of Enablement. The internal title for this role is Renewal Manager.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Orange County - North. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included