Customer Success Associate

Auckland (Albany HQ) (NZ)onsitejunior

Posted 1mo ago · via Workday

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About this role

About EROAD A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of intelligent transport solutions - enhancing road safety, improving productivity, and reducing environmental impact. EROAD’s mission is to deliver intelligence you can trust, for a better world tomorrow . We’re looking for a Micro Customer Success Manager to support a portfolio of small business customers, ensuring they get real value from our products and services. About the Role In this role you you’ll m anage a portfolio of customers within the <$40k ARR segment , s upport ing onboarding, engagement, and long-term customer value . You'll also d rive retention through renewals, upgrades, and add-on sales and d eliver proactive, scalable customer support .…

Read the full description on EROAD Group's site →

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reqspace match rubric

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Auckland (Albany HQ) (NZ). We weight your proximity and willingness to relocate.

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