Senior Network & IT Support Engineer
BGConsitesenior
via Greenhouse
About this role
Network & IT Support
First Principles Engineer & Senior Team Member
We’re hiring for our Network & IT Support team, but we’re not looking for someone whose idea of a good day is closing 20 tickets.
In fact, we’d rather you prevent those 20 tickets from being created in the first place.
Our team is small. Two people support close to 300 employees across Manila, Canada, and a 24-hour operation.
That means we need engineers who think differently.
When the same issue happens for the third time, we don't want you to become faster at fixing it.
We want you to ask why it's happening at all - and eliminate it.
When you see repetitive manual work, we expect you to ask whether it can be automated.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in BGC. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
less
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