Technical Support Analyst

Japan - Tokyoonsitemid

Posted 3 days ago · via Workday

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About this role

As a Technical Support Analyst reporting to Manager – Client Support Services, you'll play a critical role in delivering expert-level client support for Nasdaq's regulatory and financial platform, ensuring issues are resolved efficiently and clients receive a consistently high standard of service. You'll thrive in this role if you're client-focused, analytical, and comfortable navigating complex technical environments — all while working collaboratively across global teams. Key Responsibilities Deliver expert functional support by diagnosing and resolving client platform issues through case management, video, and phone — taking full ownership from first contact through to resolution.…

Read the full description on EXCH The NASDAQ Stock Market's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, postgresql, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Japan - Tokyo. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlpostgresqlteams

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