Temporary IT Service Support Analyst (Santa Monica)
Santa Monicaonsitemid$76K – $108K
Posted 3w ago · via Workday
About this role
Job Description Summary: Fenwick is seeking a Temporary IT Service Support Analyst in our Santa Monica office location. Under direct supervision of the Associate Director, IT Service, the analyst provides first-line investigation and diagnosis of incidents using the incident management process. The Service Support Analyst acts as the first point of contact between IT and the end-user. The qualified candidate will navigate computer hardware issues, challenges with our operating and network systems, in addition to navigating issues that are affecting our various applications and proactively finding solutions and workaround for these various issues. This is a 100% onsite position. The work schedule for this role will be 40 hours per week (non-exempt), Monday - Friday, from 9:00 am - 6:00 pm.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, teams, zoom
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Santa Monica. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayteamszoom