OPS Non-Student Help Desk Support Associate

Main Campusonsitejunior

Posted 2mo ago · via Workday

About this role

Job Summary The OPS Non-Student Help Desk Support Associate will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology Services. Information Technology Services provides leadership and instills confidence through exceptional technology and assistance to our customers. Information Technology Services consists of multiple teams who support all faculty, staff, and students as it related to desktop computing, applications, telecommunications, network, classroom technology, and other technical needs. Job Description Typical duties include, but not limited to: Provide phone and walk-up counter support to the FGCU community. Answer questions about hardware/software configurations.…

Read the full description on FGCU Florida Gulf Coast University's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Main Campus. We weight your proximity and willingness to relocate.

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Skills in this role

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