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FicoDeskside Support Engineer II
San Diegoonsitemid$84K – $132K
Posted yesterday · via Workday
About this role
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As an IT Deskside Support Engineer, you will join a team of Engineers who are motivated to deliver best in class customer service within a fast paced and complex environment. As a member of this World class team you will serve as an escalation point for technical issues affecting FICO employees and infrastructure. What You’ll Contribute Diagnose, prioritize, troubleshoot and resolve incidents and incidents reported by the users via telephone, chat, email or walk-ins. Identify and escalate tickets requiring urgent attention and action.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Diego. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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