Marketplace Resolution Associate
Dhakaonsitejunior
Posted 3mo ago · via Lever
About this role
Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.
Why is this role important to Field Nation?
The Marketplace Resolution Associate serves as the first escalation point when the Customer Support Team is unable to resolve an issue. We are seeking a confident problem-solver who can accurately follow processes and identify/address potential risks within our marketplace as they occur.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Dhaka. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included