CSC Research, Resolution & Supp Mgr I

Cincinnationsitemanager

Posted today · via Workday

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About this role

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provides leadership to the Commercial Support Center Research, Resolution and Specialized Support teams ensuring departmental production goals, project and daily outputs are met. Serves as an internal expert on problem resolution best practices, providing guidance and direction to appropriate functional areas and lines of business to improve the overall customer experience. Handles highly complex customer or service issues and provides follow up to customers, internal departments, and senior management. Serve as primary LOB contact for Specialized Support functions in the CSC.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Cincinnati. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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